MTN plans sustainable pricing structure to solve USSD dispute with banks

By Prince Osuagwu

 

MTN Nigeria yesterday announced that it has begun the formation of a long term and sustainable pricing structure for its Unstructured Supplementary Service Data USSD transactions with bank channel partners.

Recall that MTN bank channel partners last week temporarily suspended sales of MTN products on their platforms on April 2, 2021, claiming that the telco unilaterally adjusted the price regime without due consultation.

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The disruption caused MTN subscribers huge discomfort as they could not buy airtime on any bank channel throughout that day and the next.

However, services were restored on Sunday, April 4, 2021, with customers able to access all services. MTN said this was agreed on the basis that MTN would revert to its previous cost of sales structures with banking partners until a new long-term agreement can be reached on a sustainable…

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